To contact us
We do not receive the public on our premises. No merchandise is stored at our addresses. Auctionlab and The auctionlab are registered trademarks.
Visitors usually ask the following questions
Yes, you can sell on The Auctionlab provided you are a professional, an artist, a gallery, or a manufacturer. To start selling, create a seller account on our platform and follow the instructions to list your items. Be sure to provide all necessary information regarding your professional status and describe your items accurately. Set appropriate prices and clearly specify your return and refund policies. It is crucial to respect the rules and regulations of the platform to ensure a positive sales experience that meets the expectations of our users.
To register, visit our site and click on the register button. Fill out the required information, including your email address and a secure password. You will need to confirm your email address to activate your account.
We accept payments via secure solutions such as PayPal and Stripe. Some sellers may offer additional methods. Always check each seller’s specific payment terms.
You have 14 days after receipt of the item to request a return, in accordance with our withdrawal policy. Contact the seller directly for specific return and exchange procedures.
If you have a dispute regarding a transaction, you may contact us for mediation. We will help you communicate with the seller to resolve the problem. If the dispute persists, you may seek resolution through appropriate legal channels.